Privacy Policy

1. Who We Are

Our website address is: https://luminalparadox.co.uk.

We are a UK-based business offering 3D-printed artwork for sale. We may sell products directly through our website and provide links to our Etsy store.

2. Data We Collect

We collect and process different types of personal data depending on how you interact with our website.

a. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy is available at Automattic Privacy Policy. After approval of your comment, your profile picture is publicly visible in the context of your comment.

b. Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract such data.

c. Cookies

Cookies are small text files stored on your device. We use cookies to improve user experience and site functionality.

• If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These last for one year.
• A temporary cookie is set when you visit our login page to check if your browser accepts cookies; it is discarded when you close your browser.
• When you log in, several cookies store login information and screen preferences. Login cookies last for two days, and screen option cookies last for one year. Selecting “Remember Me” extends login persistence to two weeks.
• If you edit or publish an article, a cookie containing no personal data is stored, expiring after one day.

You can manage or disable cookies through your browser settings. For more information, visit All About Cookies.

d. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves in the same way as if you visited the external website, which may collect data, use cookies, and track your interaction.

e. Purchases & Payments

If you purchase products directly from our website, we collect and process the personal data necessary to fulfill your order, including:

• Name, billing and shipping address
• Email address
• Payment details (processed securely via third-party payment providers)

If you purchase via Etsy, their privacy policy applies: Etsy Privacy Policy.

3. Who We Share Your Data With

• Service Providers: We may share data with hosting providers, payment processors, and security services to operate our site.
• Legal Compliance: We may disclose information if required by law or to protect against fraudulent activities.
• Spam Detection: Visitor comments may be checked through an automated spam detection service.

4. How Long We Retain Your Data

• Comments: Retained indefinitely to recognize follow-up comments.
• User Accounts: Users can view, edit, or delete personal data at any time, except usernames.
• Order Data: Retained for legal, tax, and accounting purposes for at least six years.

5. Your Rights Over Your Data

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data where legally permissible.
• Withdraw consent for marketing communications at any time.
• Object to data processing in certain circumstances.

To exercise these rights, contact us using our contact form : https://luminalparadox.co.uk/contact/

6. Where Your Data Is Sent

We store data on secure UK or EU-based servers. In cases where data is transferred outside the UK/EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

7. Contact Information

For privacy-related inquiries, please use our contact form : https://luminalparadox.co.uk/contact/

8. Changes to This Policy

We may update this policy periodically. Any significant changes will be posted here, and where appropriate, notified to you by email.

Last Updated: 28/02/2025